This policy explains what information BioEdge Hoopers collects, why we collect it, and what we do with it.
What we collect
When you place an order we collect your name, email address, delivery address and the contents of your order. Payment card details are entered directly with our payment processor and are never stored on our systems.
Like most websites we also collect basic technical information such as browser type and pages visited, which we use to keep the store working properly.
How we use it
We use your information to process and deliver your order, to answer support enquiries, and to meet our accounting obligations. We do not sell your information to anyone.
Who we share it with
We share only what is necessary with the companies that make the order possible: our payment processor and the delivery carrier handling your parcel.
How long we keep it
Order records are retained for as long as required for accounting and warranty purposes, then deleted.
Your choices
You may ask us for a copy of the information we hold about you, or ask us to delete it, by emailing our support address. We will respond within 30 days.